Now you can have cleaning in moving train by message or email.
Eastern Railways has made a website cleanmycoach.com
By messaging or emailing on this site you can ask for cleaning of coach or lodge a complaint about dirty bedsheets.
Passengers will have to message on helpline number 58888.
You will have to write 'clean' in message and send your PNR number.
Then you will be given a password.
An alert will be sent to cleaning agency.
A worker will reach the complainant.
After cleaning,he will take password from passenger and send it to control room.
If any worker does not arrive to clean coach alert will be sent to senior members.
Then it will be the responsibility of senior DME to have the coach cleaned and take action.
Eastern Railways has made a website cleanmycoach.com
By messaging or emailing on this site you can ask for cleaning of coach or lodge a complaint about dirty bedsheets.
Passengers will have to message on helpline number 58888.
You will have to write 'clean' in message and send your PNR number.
Then you will be given a password.
An alert will be sent to cleaning agency.
A worker will reach the complainant.
After cleaning,he will take password from passenger and send it to control room.
If any worker does not arrive to clean coach alert will be sent to senior members.
Then it will be the responsibility of senior DME to have the coach cleaned and take action.
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